Guides for service businesses
Step-by-step guides for the everyday jobs of a service business
Booking 24/7: what to configure before you launch
Services, resources, schedules and rules - the four things without which the form shows the wrong timesMoving your client list from a notebook or spreadsheet
What to bring across, what to leave in the archive, and the order that makes the automations work from day oneTaking bookings from Instagram
How to accept appointments from your profile, Direct and Stories without copying them into the calendar by handAppointment reminders: Telegram, SMS or email
Which channel to use, how far ahead to send, and how a reminder differs from a notificationReminders for the next visit
Vaccinations, scheduled servicing, a repeat procedure - bringing a client back on their cycle rather than by mailshotPrepayment and the fight against no-shows
When to take a deposit, how large it should be, and what happens if the client does not pay in timeOnline payments: how to choose a provider
What to compare between payment providers, and the questions to ask before signing anythingSelling memberships
How to build a membership line-up, sell it online, and stop arguing about deducted visitsGroup classes, courses and intakes
Seat limits, a waiting list and attendance tracking instead of a notebook full of ticksHow to fill gaps in the schedule
A discount on specific hours, a promotion tied to an ad source, and a waiting list instead of idle timeWinning back clients who stopped coming
How to see churn in the report, who to approach first, and what to send so it does not read as a mailshotCollecting reviews after a visit
When to ask, how to moderate, and what to do with criticism so it does not go straight to the public pageGift certificates
Face value, validity, accounting and online sales: what to settle before anything gets printedRenting a hall or studio by the hour
How to take bookings for several consecutive hours, hold a deposit, and see what every room is doingSeasonal tyre storage
How to take sets in, not lose them, and bring the client back for the seasonal changeTracking consumables
How to account for color, gel or chemicals on every appointment and know the real cost of a serviceStaff working schedules
Cyclic schedules, one-off changes, breaks and holidays, and why the schedule should follow demand rather than fairnessSeveral branches on one account
When a branch structure is worth it, what is configured per branch, and what stays sharedWhat an administrator sees and what a specialist sees
How to separate access to the client list, the money and the appointments without getting in people's wayThe staff mobile app
What a specialist does from their phone, why it takes load off the administrator, and what it costsSpecialist pay: commission, flat rate or a mix
How to build a pay model so the figures calculate themselves instead of being worked out in a spreadsheet at month endFiscal receipts for a service business in Ukraine
How to issue a fiscal receipt for a service, which providers are integrated, and what to configure in the systemClosing the shift and reconciling the till
How to reconcile cash, card and online payment daily, and why profit is not the same as what is in the drawerWhat booking software costs
What makes up the price, what moves it most, and which costs appear only after you connectHow to choose a booking system: a checklist
Twelve questions worth answering before you connect, and three mistakes people notice only after migrating their client listFree plan or paid: what you get without paying
What actually works without paying for modules, where the line falls, and what costs money in any system