Online booking form
Your own form for client bookings on the site and on social networks. New customers can always sign up for the company's services 24/7
Select the date and time of the visit
There are various options to display and calculate free time, so all your needs will be taken into account
Select the service and an employee
The structure of your services and prices according to the current price. Full description and information about discounts. Convenient and fast search.
Appointment confirmation
A convenient registration form that will allow you to quickly register for a repeat visit or specify the critical information required for recording.
Examples of work
Client's personal account
Information about upcoming client visits. Opportunity to leave feedback on the past visits. Links to all surveys sent to the client. If allowed, the ability to cancel or reschedule the appointment.
About the company
Key information about the company in a convenient place for customers
Address with a map for navigation
Company description
Social network links
Messengers
Offer agreement
Online payment connection
Advance or full payment by card, Mono, Liqpay or MasterPass. Usage fee is calculated for each individual payment.
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How to do this
An online booking system that keeps track of free time for you
The Wlaunch online booking system takes over the part of the job a front desk usually handles on the phone: offering open hours, matching each service with the right employee and putting the visit in the calendar. Clients only ever see time slots in which you can actually serve them. Once someone takes a slot, it disappears from the form for everyone else, so two people never end up booked into the same chair or treatment room.
The form is not tied to a single spot. You can pin it as a fixed button across every page of your website, open it in a side panel or a modal window from any element you choose, embed it as a section of an existing page, or let it stand in for a website you do not have yet. The differences between these options are covered in the article on ways to embed the form on your site.
When the form replaces a website, it shows more than a price list. On the same page clients find your company description, an address with a navigation map, links to social networks and messengers, and your terms of service. For a small business that talks to clients mostly on Instagram or Telegram, that is often all the website it needs.
Every booking arrives tagged with its source and UTM parameters, so you can tell which channel really brings people in: a social profile, an ad campaign or your own site. If most of your demand comes from Instagram, a separate guide explains how to accept bookings from your profile and Direct without retyping them into the calendar.
The relationship does not end after the visit. In their personal account, clients find upcoming appointments, leave feedback on past ones and open any surveys your business has sent them.
Questions businesses ask before switching on bookings
Do my clients have to install an app?
No. The form runs in an ordinary browser, and on a phone it opens in a new tab so it is comfortable to fill in with a thumb. You can order a branded app for your business later, but it is not needed to take bookings.
What if a client messages us in Direct instead of opening the form?
Reply with the form link saved as a quick reply. If the person would rather settle it in the chat, the administrator adds the visit to the calendar by hand and picks the source the client came from, so your channel reports stay accurate.
How do I cut down on no-shows?
The first layer is automatic reminders by Telegram, SMS or email ahead of the visit. The second is your online payment rules: when payment is mandatory and a client has not paid by the deadline, the appointment is cancelled and the slot opens up again.
What if competitors fill my calendar with fake bookings?
That is what the separate unwanted booking protection module is for. It can stop one person from booking several employees at the same time, warn you about a repeat attempt within a chosen period, or put a client on a blacklist for a while and lift the block automatically.
Can I take a deposit right in the form?
Yes. Online payment connects to the form, so you can ask for a deposit or the full price of the service. The payment rules are flexible: for example, you can request prepayment only from first-time clients and leave your regulars alone.